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Complaints Statistics

March 1, 2019 - February 29, 2020 Total
Number of calls/tips received 844
Number of Health Professions Act section 33 complaints received 112
  • Number of registrants involved
 198
Number of in-person meetings 7
Number of teleconferences 52
Number of files disposed/reviewed 239
  • Number of new files disposed
  • Number of reconsiderations*
  • Number of Pharmacy Operations and Drug Scheduling Act section 18 reports
 125
56
58
Number of files referred to Discipline Committee 4
Number of complaints via HPRB 2

*Some files may have been reconsidered more than once.
 

Categories Total
Medication related 47
Privacy / Confidential 5
Professional misconduct 40
Competency and pratice issues 25
Medication review 1
Fitness to practice 6
Unauthorized practice 6
Unlawful activity 7
Methadone 6
Other 9

 

Licensure Statistics 

Licenced Pharmacies

  2019/20 2018/19 2017/18
Community      
Beginning of year 1358 1353*

1312
    Add: Opening 37 32 59
    Add: Change of Licence Type 1 0 0
    Add: Reinstated 1 1 0
    Add: Transfer from Suspended 0 ~ ~
    Less: Suspended 0 0 0
    Less: Cancelled -1 -1 0
    Less: Permanently Closed -25 -26 -16
    Less: Change of Licence Type 0 -1 -4
    Less: Licence Expired (Eligible to Reinstate) -1 ~ ~
Fiscal year end 1370 1358 1351
       
Hospital      
Beginning of year 72 71 69
    Add: Opening 1 1 2
    Add: Change of Licence Type 0 0 2
    Add: Reinstated 0 ~ ~
    Add: Transfer from Suspended 0 ~ ~
    Less: Suspended 0 ~ ~
    Less: Cancelled 0 ~ ~
    Less: Permanently Closed 0 0 -1
    Less: Change of Licence Type 0 0 -1
    Less: Licence Expired (Eligible to Reinstate) 0 ~ ~
Fiscal year end 73 72 71
       
Education      
Beginning of year 4 4 6
    Add: Opening 0 0 0
    Add: Change of Licence Type 0 ~ ~
    Add: Reinstated 0 ~ ~
    Add: Transfer from Suspended 0 ~ ~
    Less: Suspended 0 ~ ~
    Less: Cancelled 0 ~ ~
    Less: Permanently Closed 0 0 -2
    Less: Change of Licence Type 0 0 0
    Less: Licence Expired (Eligible to Reinstate) 0 ~ ~
Fiscal year end 4 4 4
       
Satellite      
Beginning of year 9 9 4
    Add: Opening 2 1 2
    Add: Change of Licence Type 0 0 4
    Add: Reinstated 0 ~ ~
    Add: Transfer from Suspended 0 ~ ~
    Less: Suspended 0 ~ ~
    Less: Cancelled 0 ~ ~
    Less: Permanently Closed 0 -1 0
    Less: Change of Licence Type 0 0 -1
    Less: Expired (Eligible to Reinstate) 0 ~ ~
Fiscal year end 11 9 9
       
Telepharmacy      
Beginning of year 13 12 12
    Add: Opening 1 0 0
    Add: Change of Licence Type 0 1 4
    Add: Reinstated 0 ~ ~
    Add: Transfer from Suspended 0 ~ ~
    Less: Suspended 0 ~ ~
    Less: Cancelled 0 ~ ~
    Less: Permanently Closed 0 0 0
    Less: Change of Licence Type -1 0 -4
    Less: Licence Expired (Eligible to Reinstate) 0 ~ ~
Fiscal year end 13 13 12

Notes:
* Due to reporting statistics based on payment date, there are variances between previous fiscal year end count and current fiscal year begin count

 

Practice Review Statistics

Community Pharmacy Practice

March 1, 2019 - February 29, 2020 Total
Pharmacy Reviews 279
(33 provide residential care services)
Pharmacy Professional Reviews 796
Pharmacists 738
Pharmacy Technicians 77

 

Hospital Pharmacy Practice

March 1, 2019 - February 29, 2020 Total
Pharmacy Reviews 13
Pharmacy Professionals Reviews 441
Pharmacists 241
Pharmacy Technicians​ 200

 

Registration Statistics

Pharmacist Pre-Registration

  2019/20 2018/19 2017/18
Category (# of applicants)      
Canadian Free Trade Agreement (CFTA) 124 131 130
New Grad/Non-CFTA 24 24 19
IPG/USA 59 76 70
Reinstatement 28 36 29
CFTA-Reinstatement 16 21 18
Fiscal year end total (# of new applicants) 251 288 266

 

Full Pharmacists Registration

  2019/20 2018/19 2017/18
Beginning of Year 6269 6079* 5853
    Add: New Registrants 359 392 392
    Add: Reinstated 22 36 29
    Add: Reinstated Following Late Registration Renewal 44 ~ ~
    Add: Transfer from Suspended 9 9 5
    Less: Tranfer to Former (voluntary or >90 days late) -248 -216 -232
    Less: Transfer to Non-Practising -19 -15 -7
    Less: Transfer to Former (Eligible for Late Registration Renewal) -69 ~ ~
    Less: Deceased -3 -4 -6
    Less: Suspended (by Complaints and Investigations) -10 -12 -6
    Less: Cancelled (by Complaints and Investigations) 0 0 0
Fiscal year end total 6354 6269 6028

 

Non-Practising Pharmacists Registration

  2019/20 2018/19 2017/18
Beginning of Year 49 49* 63
    Add: Transfer from Full 20 15 7
    Add: Reinstated Following Late Registration Renewal 1 ~ ~
    Add: Transfer from Suspend 0 ~ ~
    Less: Reinstated to Full Pharmacist -2 -3 -2
    Less: Transfer to Former (voluntary or >90 days late) -13 -12 -15
    Less: Transfer to Former (Eligibile for Late Registration Renewal) -2 ~ ~
    Less: Deceased 0 0 -1
    Less: Suspended (by Complaints and Investigations) 0 0 0
    Less: Cancelled (by Complaints and Investigations) 0 0 0
Fiscal year end total* 53 49 52

 

Limited Pharmacists Registration

  2019/20 2018/19 2017/18
Beginning of Year 3 1

0
    Add: New Applicants 9 6 1
    Add: Reinstated Following Late Registration Renewal 0 ~ ~
    Add: Transfer from Suspended 0 ~ ~
    Less: Registered as Full Pharmacist -7 -4 0
    Less: Transfer to Former (voluntary, >90 days late or exceeded maximum # of renewals) 0 ~ ~
    Less: Transfer to Former (Eligibile for Late Registration Renewal) -1 ~ ~
    Less: Deceased 0 ~ ~
    Less: Suspended (by Complaints and Investigations) 0 ~ ~
    Less: Cancelled (by Complaints and Investigations) 0 ~ ~
Fiscal year end total 4 3 1

 

UBC Student Pharmacists Registration

  2019/20 2018/19 2017/18
Year 1 228 221 221
Year 2 215 212 222
Year 3 216 219 208
Year 4 210 203 232
Fiscal year end total 869 855 883

 

Student (Non-UBC) Pharmacists Registration

  2019/20 2018/19 2017/18
Fiscal year end total 4 13 11

 

Pharmacy Technicians Pre-Registration 

  2019/20 2018/19 2017/18
Category (# of applicants)      
Canadian Free Trade Agreement (CFTA) 20 17 23
New Grad 115 113 115
Reinstatement 7 11 10
CFTA-Reinstatement 1 1 1
Fiscal year end total (# of new applicants) 143 142 138

 

Full Pharmacy Technicians Registration

  2019/20 2018/19 2017/18
Beginning of Year 1576 1510* 1416
    Add: New Registrants 107 94 123
    Add: Reinstated 7 14 9
    Add: Reinstated Following Late Registration Renewal 9 ~ ~
    Add:Transfer from Suspended 0 0 0
    Less: Tranfer to Former (voluntary or >90 days late) -28 -34 -42
    Less: Transfer to Non-Practising -2 -6 -3
    Less: Transfer to Former (Eligible for Late Registration Renewal) -15 ~ ~
    Less: Deceased 0 0 -1
    Less: Suspended (by Complaints and Investigations) 0 -2 0
    Less: Cancelled (by Complaints and Investigations) 0 0 0
Fiscal year end total 1654 1576 1502

 

Non-Practising Pharmacy Technicians Registration

  2019/20 2018/19 2017/18
Beginning of Year 7 5 8
    Add: Transfer from Full 2 6 0
    Add: Reinstated Following Late Registration Renewal 0 0 1
    Add: Transfer from Suspended 0 ~ ~
    Less: Reinstate to Full Pharmacy Technician -4 -1 -2
    Less: Transfer to Former (voluntary or >90 days late) -1 -3 -2
    Less: Transfer to Former (Eligible for Late Registration Renewal) -1 ~ ~
    Less: Deceased 0 0 0
    Less: Suspended (by Complaints and Investigations) 0 0 0
    Less: Cancelled (by Complaints and Investigations) 0 0 0
Fiscal year end total 3 7 5

 

Authorized for Administration by Injection & Intranasal Route

  2019/20 2018/19 2017/18
Pharmacists (Full and Limited) 4203 4109 3988
UBC Students ( 3rd and 4th Year) 344 306 185
Fiscal year end total 4547 4415 4173

 

Notes:
* Due to reporting statistics based on payment date, there are variances between previous fiscal year end count and current fiscal year begin count

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