Complaints and Investigations Statistics

March 1, 2019 - February 29, 2020	Total
Number of calls/tips received	844
Number of Health Professions Act section 33 complaints received	112
Number of registrants involved	198
Number of in-person meetings	7
Number of teleconferences	52
Number of files disposed/reviewed	239
Number of new files disposed Number of reconsiderations* Number of Pharmacy Operations and Drug Scheduling Act section 18 reports	125 56 58
Number of files referred to Discipline Committee	4
Number of complaints via HPRB	2

*Some files may have been reconsidered more than once.
 

Categories	Total
Medication related	47
Privacy / Confidential	5
Professional misconduct	40
Competency and pratice issues	25
Medication review	1
Fitness to practice	6
Unauthorized practice	6
Unlawful activity	7
Methadone	6
Other	9