Complaints and Investigations Statistics

March 1, 2018 - February 28, 2019	Total
Number of calls/tips received	794
Number of Health Professions Act section 33 complaints received	128
Number of registrants involved	227
Number of in-person meetings	7
Number of teleconferences	50
Number of files disposed/reviewed	218
Number of new files disposed Number of reconsiderations* Number of Pharmacy Operations and Drug Scheduling Act section 18 reports	104 63 51
Number of files referred to Discipline Committee	5
Number of complaints via HPRB	0

*Some files may have been reconsidered more than once.
 

Categories	Total
Medication related	61
Professional misconduct	39
Competency and pratice issues	37
Fitness to practice	15
Other	13
Methadone	11
Medication review	6
Unathorized practice	6
Privacy / Confidential	3
Unlawful activity	3