Complaints and Investigations Statistics

March 1, 2017 - February 28, 2018	Total
Number of calls/tips received	773
Number of Health Professions Act section 33 complaints received	110
Number of registrants involved	176
Number of in-person meetings	9
Number of teleconferences	45
Number of files disposed/reviewed	222
Number of new files disposed Number of reconsiderations* Number of Pharmacy Operations and Drug Scheduling Act section 18 reports	116 48 58
Number of files referred to Discipline Committee	1
Number of complaints via HPRB	0

*Some files may have been reconsidered more than once.
 

Categories	Total
Medication related	42
Privacy / Confidential	3
Professional misconduct	35
Competency and pratice issues	16
Medication review	1
Fitness to practice	12
Unathorized practice	14
Unlawful activity	6
Methadone	2
Other	3