Cultural Safety Concepts
The first key objective in fulfilling the College’s commitment to cultural humility and safety is to change and influence the values and attitudes of both its registrants and staff. This involves embedding the concepts and principles of cultural humility and safety into the College’s current internal processes. The College will also build on the First Nations Health Authority’s #ItStartsWithMe campaign to build awareness of cultural humility and safety, while encouraging pharmacy professionals and staff to reflect on cultural humility and safety and make a pledge as part of the campaign. Leadership from the College Board and executive will help set an example for pharmacy professionals and staff by demonstrating their commitment through participation in cultural safety activities.
|Board member education on the concepts and principles of cultural humility and safety||
In Progress – A College Board Cultural Safety and Humility content package is under development.
The package will include:
The Cultural Safety and Humility content package will included in the College Board’s intranet and included in the College Board’s orientation package.
|Board members make a cultural safety and humility pledge as part of the “#ItStartsWithMe” campaign.||
||In Progress – While some College Board members have already made pledges, the College plans to encourage and provide information on how to participate in the campaign following completion of the College Board Cultural Safety and Humility content package.|
|Build on the Frist Nations Health Authority’s “#ItStartsWithMe” campaign to engage more pharmacist and pharmacy technicians||
||In Progress – The College has joined into the #itstartswithme campaign primarily through social media.
Moving forward the College intends to build greater awareness of the #istartswithme campaign with pharmacy professionals and the public through ReadLinks articles, and social posts and presentations.
|Building staff awareness and understanding of cultural safety and humility||
In Progress – The College has begun sharing cultural safety and humility content with staff through its employee intranet.
Moving forward the College plans on providing more information and resources, and sharing more cultural humility events through the College’s intranet and other communication methods.
|Integrate cultural safety and humility into organizational policies||
In Progress – The College has developed a Workplace Diversity Policy and a Health and Wellness Policy which have been added into the College’s employee handbook.
The Workplace Diversity Policy provides a definition and sets out expectations relating to workplace diversity.
In order to establish a working environment that respects and values differences, the College is also committed to fostering open communication by sharing information and resources on diversity (including information on cultural safety and humility) with all its employees and stakeholders; and providing applicable educational programs relating to diversity management.
Moving forward the College will continue to review and assess where organizational policies may need to be revised or developed to support cultural humility and safety for First Nations and Aboriginal Peoples.
|Integrate cultural safety and humility into new staff onboarding process||
In Progress – The College’s new Workplace Diversity Policy includes expectations for employment equity. All job postings now reflect the College’s diversity commitment.
Moving forward the College will be working on developing its approach for ensuring staff are aware of our commitment and are encouraged to learn about cultural safety and humility, including participation in the #itstartswithme campaign.
|Demonstrated leadership and public acknowledgement of commitment to cultural safety and humility||
||Completed – The College has updated its processes to ensure it recognizes indigenous lands we are speaking on through a land acknowledgement and has incorporated its commitment to cultural safety and humility into all public reports and presentations.|
Partnership and Engagement
In order to inform our transition to a more culturally inclusive healthcare environment for BC’s First Nations and Aboriginal People, the College will focus efforts toward building and strengthening relationships with local communities to involve them in the decisions that affect them.
|Include First Nation’s groups in decisions that affect them||
In Progress – the College has begun to identify ways it can engage and partner with more First Nations and Aboriginal People in its consultations.
|Partner and participate in Day of Wellness||
||In Progress – The College helped build awareness of ways to participate in the Day of Wellness with pharmacy professionals and the public through joining into the social media campaign.
The College also featured the Day of Wellness through its employee intranet.
Moving forward, the College plans to work more closely with the First Nations Health Authority to build greater awareness of the Day of Wellness, and encourage pharmacy professionals, patients, staff and Board members to participate in Day of Wellness events using various communications methods.
|Engage with First Nations in their communities||
||Ongoing – In February 2018, the College was fortunate to be a part of the first Mental Health and Wellness Summit hosted by the First Nations Health Authority.
We used this opportunity to talk with the public and members of BC’s First Nations Community about our commitment to improving BC pharmacy professionals’ work with First Nations and Aboriginal Peoples, and build awareness of the College’s role in protecting patient safety.
We also encouraged attendees to share their thoughts on what cultural safety and humility within BC Pharmacies looks like to them so that we might share their responses with our registrants.
|Build organizational awareness of First Nations cultural celebrations and events||
Not Started – Moving forward the College will learn more about First Nations cultural celebrations and events to increase our organizational awareness.
Learning, Knowledge Exchange & Quality Health
In order to address the healthcare service gaps and unmet needs of BC’s First Nations population, the College will work to build the principles of cultural humility and safety into its communications messaging and training requirements. This process will involve conducting culturally safe research respecting ceremony and tradition and encouraging pharmacy professionals to learn about and reflect on the best practices for cultural safety and humility in service delivery.
|Reflect on our cultural safety and humility progress||
In Progress – The College featured the Declaration of Cultural Safety and Humility in Health Services Delivery for First Nations and Aboriginal Peoples in BC and its pledge to improving BC pharmacy professionals’ work with First Nations and Aboriginal Peoples in the College’s 2016/17 Annual Report.
The College’s 2017/18 Annual Report sets out a new annual process of reflecting on progress towards meeting our commitments each year.
|Build pharmacy professional and patient awareness of cultural humility, cultural safety and systematic racism||
In Progress – The College has published some ReadLinks articles and established a dedicated landing page at bcpharmacists.org/humility to share cultural safety and humility information with pharmacy professionals and patients.
Moving forward the College will be developing and recruiting more articles for the ReadLinks Series and adding additional resources to the landing page.
|Build organizational awareness of cultural humility, cultural safety and systematic racism||
||Not Started – Moving forward the College will be developing and sharing more resources with College staff through the employee intranet as well as through Lunch and Learns.|